Hot Woks Cool Sushi
773-938-1418
3930 N. Pulaski, Chicago, IL
Asian , Chinese , Thai , Japanese , Sushi
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| Sun | 11:00 AM - 8:30 PM |
| Mon | 11:00 AM - 8:30 PM |
| Tue | 11:00 AM - 8:30 PM |
| Wed | 11:00 AM - 8:30 PM |
| Thu | 11:00 AM - 8:30 PM |
| Fri | 11:00 AM - 9:30 PM |
| Sat | 11:00 AM - 9:30 PM |
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Order placed on 11.26.08.We placed our order tonight at 5:12pm, with an estimated delivery time of 6:02pm. At 6:44pm, I called the restaurant to make sure our order was on it's way. They said they were pretty sure it was and that they're very busy. At 7:00pm, I was dialing their number and, luckily, it arrived just as their phone started ringing. Needless to say, we were extremely unhappy with this situation. We only ordered a few sushi rolls and it took almost 2 hours. If you're busy, good for you, but maybe something needs to be done to avoid such timing discrepancies in the future, or you're going to lose customers. This was our second time ordering from them. I'm not so sure there will be a third. At least the sushi was decent.
—SamanthaReviews | Orders
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Order placed on 10.28.08.I can't comment on the sushi but my experience with this restaurant ran, if you'll pardon the expression, hot & cool. I had to call and complain because, unlike other dishes on their menu, the description of their version of a well known vegetarian friendly Thai dish (Tom Yum) didn't mention chicken. The Mushu Egg Foo Young was an interesting take on two classics but, while quite good, did not satisfy either craving and was way overpriced for one serving (enough food for two but only one egg foo). Their take on Basil Fried Rice was excellent and they were able to make it without meat per my request (it helped that the description was clear about that). It would be nice if they just left the meat as an option on dishes since this cuisine is usually quite vegetarian friendly. Overall, the food was tasty but not worth the hassle. I doubt I will try again but won't rule it out completely.
—SteveReviews | Orders
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